Privacy Policy
Your privacy is important to us. This policy explains how we handle your data.
Last updated: March 23, 2026
Clean Fill Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Platform").
By using our Platform, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our services.
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Information We Collect
We collect information you provide directly to us when you create an account, post listings, communicate with other users, or contact our support team. This includes:
Account Information
Name, email address, password, phone number, and profile details
Listing Data
Location coordinates, fill material types, quantities, pricing, and photos
Business Information
Company name, business verification documents, and professional credentials
Communications
Messages exchanged with other users and our support team
Payment Information
Billing details processed securely through our payment providers
Automatically Collected Information
When you access or use our services, we automatically collect certain information:
Device Information
IP address, browser type, operating system, and device identifiers
Usage Data
Pages visited, features used, search queries, and interaction patterns
Location Data
Approximate location based on IP address for relevant local listings
Cookies & Tracking
Session cookies, authentication tokens, and analytics identifiers
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
Provide, maintain, and improve our marketplace platform
User Matching
Connect buyers and sellers of fill materials in your area
Communications
Send transaction updates, support responses, and service announcements
Safety & Security
Detect fraud, verify identities, and protect our users
Analytics
Understand usage patterns to improve our services
Legal Compliance
Meet regulatory requirements and respond to legal requests
Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
With Other Users
Listing details and contact information when you engage in transactions
Service Providers
Third-party services that help us operate (hosting, email, analytics)
Legal Requirements
When required by law, court order, or government request
Business Transfers
In connection with a merger, acquisition, or sale of assets
With Consent
Any other sharing with your explicit permission
Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
All data transmitted via TLS/SSL encryption
Access Controls
Strict internal access policies and authentication requirements
Secure Storage
Data stored in encrypted databases with regular backups
Monitoring
Continuous security monitoring and vulnerability assessments
Incident Response
Established procedures for handling security incidents
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data (subject to legal requirements)
Portability
Export your data in a machine-readable format
Opt-Out
Unsubscribe from marketing communications at any time
Restriction
Limit how we process your data in certain circumstances
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy:
Active Accounts
Data retained while your account is active
After Deletion
Most data deleted within 30 days of account closure
Legal Requirements
Some data may be retained longer for legal or regulatory compliance
Backups
Backup copies automatically deleted within 90 days
Children's Privacy
Clean Fill Network is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
Standard Clauses
EU Standard Contractual Clauses for European data transfers
Privacy Shield
Compliance with applicable data protection frameworks
Equivalent Protection
Ensure receiving countries provide adequate protection
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Email Notification
Sending notice to your registered email address
Platform Notice
Displaying a prominent notice on our website
Updated Date
Updating the "Last updated" date at the top of this policy
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your data, please contact our Privacy Team.
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate "URGENT" in your subject line.